Frequently Asked Questions

Free Meet & Greet

Of course! A free 30 minute meet & greet is required before any booking is confirmed.

  1. Initial Contact & Form: After you get in touch, I’ll send a behavioural form for you to complete. This helps me understand your dog’s personality and any triggers/ needs before we meet.
  2. Scheduling the Meet: We arrange a convenient time and location to meet.
  3. During the Meeting: During the session, we will discuss the completed behavioural form in detail and I’ll answer any more questions you might have
  4. Next Steps: I will recommend the most suitable walk service for your dog.

A meet & greet ensures that both you and I are confident that Bruno’s Buddies is the right fit for your dog and the correct service is selected.

Dog Walking

We cover most of East London (within a 20 minute drive from IG11).

Barking & Dagenham, Waltham Forest, Epping and Hackney

Travel charges may apply if you live further away.

Please complete this form and I will be in contact to arrange your meet and greet which is required before a service is booked. 

Once booked payments are made via the online booking system (bank transfer/ credit card)

Yes, pick up and drops off are included with all dog walking service.

Absolutely! We specialise in dogs with behavioural challenges and have experience creating safe, enjoyable walks tailored to their needs. After a meet and greet consultation, we’ll recommend the most suitable training walk programme to help build confidence, change their emotional response to triggers, and make walks a positive experience.

Dogs are transported in crash tested crates and wear Tractive GPS trackers on walks. They are walked in appropriate groups according to size, temperament and training level. Long lines are used for dogs who are still working on their recall. Walks are cancelled during extreme weather and can be substituted for a drop in visit. The van is equipped with air conditioning, water and kept as cool as possible during warm weather.

I always use long lines until your dog has reliable recall with me. If your dog struggles with recall we offer specific training walks to work on this, such as the Working Dog Walk for those with high-prey drives!

Please provide a well fitted collar with an ID tag in line with UK law. Recommendations: In winter, a fleece or jacket (plus a towel for drop-off), and in summer, a cooling vest.

Treats, poop bags, leads and other equipment are all provided.

Multi-dog households receive a 20% discount off the additional dog’s walks.

Dogs must be up to date on vaccinations and flea/tick prevention. Behaviour assessments may be required for dogs with a history of aggression. We do not walk females in season.

Monday – Friday, between 9 am and 6pm.

Group Walk: 12 – 2:30 pm

Training Walks: 9-11 am and after 2:30 pm

Of course! A free 30 minute meet & greet is required before any booking is confirmed.

Yes! Weekend Training walks can be available upon request (subject to availability and an additional charge of £5).

Training: Working Dog Walk (60 min) – £33

Pet Sitting

Please complete this form and I will be in contact to arrange your meet and greet which is required before a service is booked. 

  • A trial stay is necessary before your official booking
  • Deposit: a £50 non-refundable deposit is required to secure your requested dates (this will be deducted from the total fee). 

Yes, I believe peace of mind is important. You’ll receive updates and photos so you always know how your pet is doing. You can reach me at any time during the stay.

I primarily care for dogs. However, if you have multiple dogs or other types of animals, we can provide a bespoke package tailored to your needs just get in touch to discuss your requirements.

Dog Sitting: London and Essex (travel charges may apply)

Qualifications

Yes, I am Canine First Aid Trained, Insured by Pet Business Insurance and DBS Checked.

Yes, I continually update my knowledge through online accredited courses to ensure I provide the highest standard of care for your dog.

  • Canine First Aid Trained
  • CPD Certificate: Approved Canine Reactivity Expert
  • Certified in Predation Substitute Training
  • Certified in Puppy Socialisation

I worked for a dog walking company as a dog walker and trainer for 2 years.

  • Modern Canine Mentoring 2025 (Ongoing)
  • Shadowed IMDT qualified trainers, 2022-2024
  • RavenK9 Workshop, 2025
  • Lucky Paws Huddersfield: Dog Walking Workshop, 2025
  • Canine Principles Online Membership for CPD learning
  • Gundog Training: Bear Basic Academy Membership and ChilternK9 6 week Course